CVE-2026-85742

HIGHPre-NVD 7.57.5
EchelonGraph scoreMEDIUM confidence

“—” beside the score: it is equal to the CVSS score beside it.

This high-severity CVE scores 7.5 under a secondary CVSS source (NVD's own analysis pending). EPSS exploit probability: 0.3% (18th percentile of EPSS-scored CVEs). No GitHub Security Advisory CVSS is on record for this CVE.

Triggered by: Headline CVSS from a secondary CVSS source
Sources: EPSS, a secondary CVSS source
Elevated

Also known asEUVD-2026-118383 (ENISA EUVD)Source: ENISA EUVD

7.5EG
EchelonGraph verdictPlan a fixRemediate within your standard update timelines at low or medium mission impact and sooner than that at high (the SSVC decision on this page).
  • CISA's Vulnrichment rates exploitation as PoC; EchelonGraph holds no exploit-code reference for it
CISA-KEV: Not listedEPSS PROB: 0.3%CVSS: 7.5Exploit: No code on recordExposed services: Not assessed

A fix is available — apply it.

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, a pre-authenticated attacker can place HTML in a failed-login email value that is copied through monitored user activity into a queued SendAlert job. If alert delivery fails, the serialized payload is stored in failed_jobs and the administrator job-details endpoint renders it after a blacklist sanitizer that leaves executable event-handler attributes. When an administrator opens /system/ajax-html/job_details/{id} as a top-level page, the raw fragment lacks the normal layout policy and attacker-controlled JavaScript can perform same-origin administrator actions. Logs Monitoring for users, a failed alert email job, queue failure storage, and top-level administrator interaction are all required; the normal modal path is not affected in the tested configuration. This issue is fixed in version 1.8.230.

CVSS v3
7.5
EG Score
7.5HIGHmedium confidence
EG Risk
50
EG Risk 50/100

EG Risk is EchelonGraph's 0–100 priority score. It fuses impact severity (EG Severity, the CVSS base score, never the KEV-floored or EPSS-lifted EG Score) with real-world exploitation and automatability, under weights EchelonGraph set by hand, so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner.

How it’s computed (value × EchelonGraph’s weight)
Severity75% × 45%
Impact severity (EG Severity): CVSS 7.5 of 10. Never the KEV-floored or EPSS-lifted EG Score.
Exploitation40% × 40%
EchelonGraph's fixed weight for EG-KEV Tier 3 (Elevated): a constant, not a probability.
Automatability0% × 15%
CISA's SSVC Automatable value: no (Vulnrichment).
SSVC (CISA's decision table, applied by EchelonGraph): Track at low, Track* at medium and Attend at high mission impact.
Exploitation public PoC (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact total (CISA Vulnrichment). All three are CISA's SSVC values (Vulnrichment). EchelonGraph applied CISA's decision table to them; CISA publishes SSVC inputs and the table, not a decision for each CVE.
Action: A fix is available. Apply it within your standard update timelines at low or medium mission impact and sooner than that at high.
EPSS PROB
0.3%
EPSS %ILE
18th
KEV
Not listed

What the EG score is made of (scorer v4.0: the three questions the 0–10 score mixes, published apart · methodology)

The EG score (7.5): severity, escalated by confirmed exploitation. This CVE's 7.5 is its impact severity (EG Severity), not escalated.

EG Severity
7.5 HIGHCVSS-B, impact only: no KEV listing, EPSS or EG-KEV tier raises it.a secondary CVSS source · CVSS v3.0 or v3.1
EG Likelihood
0.3% within 30 daysSource: FIRST EPSS (model v2026.06.15, score date 2026-11-12). FIRST's exploitation probability, not an EchelonGraph model.
Confirmed exploitation
None on record (CISA KEV, EG-KEV Tier 1)Reported apart from the likelihood: an observed fact, not a probability.
EG Priority
SSVC Track* at medium mission impactTrack at low, Track* at medium and Attend at high mission impact.CISA BOD 26-04: 14 days if the affected system is publicly exposed; Fix on system upgrade if it is not.Each input and its source, and whom BOD 26-04 binds: the SSVC and BOD 26-04 blocks below.

SSVC (CISA's decision table, applied by EchelonGraph)Track at low, Track* at medium and Attend at high mission impact.

A fix is available. Apply it within your standard update timelines at low or medium mission impact and sooner than that at high.

Exploitation public PoC (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact total (CISA Vulnrichment). All three are CISA's SSVC values (Vulnrichment). EchelonGraph applied CISA's decision table to them; CISA publishes SSVC inputs and the table, not a decision for each CVE. Mission impact is CISA's Mission & Well-being decision point, and only you can judge it. CISA's table makes it high when Mission Prevalence is Essential — the vulnerable component "directly provides capabilities that constitute at least one MEF for at least one entity" (MEF: mission essential function) — or when Public Well-Being Impact is Irreversible: "multiple fatalities are likely", the cyber-physical system "is likely lost or destroyed", "extreme or serious externalities" are imposed on other parties, or social systems such as elections or the financial grid "are destabilized and potentially collapse". CISA's decision table

BOD 26-04 (CISA's remediation timeline, Table 1)14 days if the affected system is publicly exposed; Fix on system upgrade if it is not.

The score's inputs: In CISA KEV no (CISA's KEV catalog) · Automatable no (CISA Vulnrichment) · Technical impact total (CISA Vulnrichment). Whether your system is publicly exposed is yours to answer. BOD 26-04 binds US Federal Civilian Executive Branch agencies; for anyone else it is CISA's published timeline, a reference rather than an obligation. The directive · how EchelonGraph applies it

Published

November 6, 2026

Last Modified

November 12, 2026

Advisory Details (3)

Auto-updated Nov 6, 2026
🔬 Proof of concept available. Patch available. Sources: github, github_commit, github_release.
GitHub release Patch Available

1.8.230

Patch available: freescout-help-desk/freescout 1.8.230

https://github.com/freescout-help-desk/freescout/releases/tag/1.8.230
GitHub commit Patch Available

commit 3f508d41a01b (freescout-help-desk/freescout)

Patch available: freescout-help-desk/freescout 1.8.230 (contains commit 3f508d41a01b)

https://github.com/freescout-help-desk/freescout/commit/3f508d41a01bd754ef78a7fab38743f141bd1714
GitHub advisoryMentions a patch (unverified)🟡 PoC Available

Conditional stored admin XSS via failed-job details · Advisory · freescout-help-desk/freescout · GitHub

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-2g42-f97q-973x

Weakness Classification(1)

MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.

Data Freshness Timeline

(refreshed 6× in last 7d / 8× in last 30d)

Each row is a time one of our pipelines fetched, updated or re-scored this CVE. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed its CVE.org record (CNA or CISA ADP). An arrow marks a change the record states ("CVSS v3 → 9.1"); EPSS and GHSA rows show the values recorded at that time, not what changed (EPSS values are rounded; hover one for the exact figures). "EchelonGraph re-scored" is our own recompute of this CVE's score, not an update from a source, and is not counted in the refreshes above. Most recent first.

  1. 2026-11-13 16:57 UTCEPSS rescoreEPSS 0.3% · 18th percentile
  2. 2026-11-12 22:29 UTCEchelonGraph re-scored
  3. 2026-11-12 16:34 UTCEPSS rescoreEPSS 0.3% · 18th percentile
  4. 2026-11-11 16:41 UTCEPSS rescoreEPSS 0.3% · 18th percentile
  5. 2026-11-10 20:46 UTCEchelonGraph re-scored
  6. 2026-11-10 20:35 UTCEchelonGraph re-scored
  7. 2026-11-10 20:01 UTCEchelonGraph re-scored
  8. 2026-11-10 16:45 UTCEPSS rescoreEPSS 0.3% · 18th percentile
  9. 2026-11-08 16:41 UTCEPSS rescoreEPSS 0.3% · 18th percentile
  10. 2026-11-07 16:40 UTCEPSS rescoreEPSS 0.3% · 18th percentile
  11. 2026-11-06 18:27 UTCEchelonGraph re-scored
  12. 2026-11-06 18:04 UTCENISA EUVD ID recordedEUVD-2026-118383 · Source: ENISA EUVD
  13. 2026-11-06 17:23 UTCEchelonGraph re-scoredFirst assessed: 7.5 HIGH
  14. 2026-11-06 17:22 UTCMITRE cvelistV5first tracked

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Frequently asked(5)

What is CVE-2026-85742?
CVE-2026-85742 is a high-severity vulnerability; its CVE record was published on November 6, 2026. FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, a pre-authenticated attacker can place HTML in a failed-login email value that is copied through monitored user activity into a queued SendAlert job. If alert delivery fails, the serialized payload is stored in failed_jobs…
When was the CVE record for CVE-2026-85742 published?
The CVE record for CVE-2026-85742 was published on November 6, 2026. That is the record's publication date; the vulnerability itself may have been made public earlier. EchelonGraph's copy of the record carries a last-modified date of November 12, 2026; the record at its source may have been updated since.
Is CVE-2026-85742 actively exploited?
CVE-2026-85742 is not currently on CISA's Known Exploited Vulnerabilities catalog. FIRST EPSS estimates a 0.3% probability of exploitation in the next 30 days (18th percentile of EPSS-scored CVEs).
What is the CVSS score of CVE-2026-85742?
CVE-2026-85742 has a CVSS base score of 7.5 (a secondary CVSS source that NVD displays; NVD's own analysis pending).
How do I remediate CVE-2026-85742?
A fix for CVE-2026-85742 is available: update to the fixed version the vendor names in its advisory.

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