CVE-2024-57728

CRITICALNVD 7.29.0▲
EchelonGraph scoreHIGH confidence

Score elevated to 9.0 because this CVE is listed on the CISA Known Exploited Vulnerabilities catalog (added 2026-04-24), indicating real-world exploitation has been confirmed by US federal agencies. NVD baseline CVSS 7.2 retained for reference. Confidence: HIGH.

Triggered by: CISA KEV (actively exploited)
Sources: cisa_kev, epss, ghsa, nvd
Trending — 4 sources updated this weekExploited in the wild
9.0EG
EchelonGraph verdictPatch nowTreat as an emergency — this is being exploited.
  • Actively exploited in the wild (CISA-KEV)
CISA-KEV: ExploitedEPSS PROB: 7%CVSS: 7.2Exploit: cisa kev · ssvc active · kev ransomwareExposed: 0

No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

CVSS v3
7.2
EG Score
9.0(high)
EG Risk
81(Attend)
EG Risk 81/100SSVC: Attend

EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).

How it’s computed
Severity90% × 45%
Exploitation100% × 40%
Automatability0% × 15%
Action: Remediate soon — notable exploitation risk.
EPSS PROB
7%
EPSS %ILE
94%
KEV
⚠ Exploited

Published

January 15, 2025

Last Modified

August 4, 2026

Advisory Details (5)

Auto-updated May 20, 2026
⚠️ Active exploitation confirmed. Patch available. Sources: cisa.
generic

Ransomware Spotlight: DragonForce | Trend Micro (US)

https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce
generic

Storm-1175 focuses gaze on vulnerable web-facing assets in high-tempo Medusa ransomware operations | Microsoft Security Blog

https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/
cisa Patch Available🔴 Active Exploitation

Known Exploited Vulnerabilities Catalog | CISA

Known Exploited Vulnerabilities Catalog | CISA. Listed in CISA Known Exploited Vulnerabilities catalog.

https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728
generic🔴 Active Exploitation

Critical Vulnerabilities in SimpleHelp Remote Support Software | Horizon3.ai

https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
generic

Security Vulnerabilities in SimpleHelp 5.5.7 and earlier

https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier

Weakness Classification(2)

MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.

Data Freshness Timeline

(refreshed 60× in last 7d / 263× in last 30d)

Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.

Showing the most recent 100 of 999 total refreshes for this CVE.

  1. 2026-09-20 16:49 UTCGHSA enrichment
  2. 2026-09-20 13:05 UTCGHSA enrichment
  3. 2026-09-20 09:20 UTCGHSA enrichment
  4. 2026-09-20 05:35 UTCGHSA enrichment
  5. 2026-09-20 01:51 UTCGHSA enrichment
  6. 2026-09-19 22:08 UTCGHSA enrichment
  7. 2026-09-19 18:23 UTCEG score recompute
  8. 2026-09-19 18:23 UTCGHSA enrichment
  9. 2026-09-19 14:39 UTCGHSA enrichment
  10. 2026-09-19 10:55 UTCGHSA enrichment
  11. 2026-09-19 07:11 UTCGHSA enrichment
  12. 2026-09-19 03:27 UTCGHSA enrichment
  13. 2026-09-18 23:44 UTCGHSA enrichment
  14. 2026-09-18 20:00 UTCEG score recompute
  15. 2026-09-18 20:00 UTCGHSA enrichment
  16. 2026-09-18 19:26 UTCEPSS rescore
  17. 2026-09-18 19:20 UTCCISA KEV update
  18. 2026-09-18 16:16 UTCGHSA enrichment
  19. 2026-09-18 14:15 UTCCISA KEV update
  20. 2026-09-18 12:32 UTCGHSA enrichment
  21. 2026-09-18 08:48 UTCGHSA enrichment
  22. 2026-09-18 05:04 UTCGHSA enrichment
  23. 2026-09-18 01:20 UTCGHSA enrichment
  24. 2026-09-17 21:36 UTCEG score recompute
  25. 2026-09-17 21:36 UTCGHSA enrichment
Show 75 more
  1. 2026-09-17 17:52 UTCGHSA enrichment
  2. 2026-09-17 14:07 UTCGHSA enrichment
  3. 2026-09-17 10:23 UTCGHSA enrichment
  4. 2026-09-17 06:38 UTCGHSA enrichment
  5. 2026-09-17 02:52 UTCGHSA enrichment
  6. 2026-09-16 23:08 UTCGHSA enrichment
  7. 2026-09-16 19:24 UTCGHSA enrichment
  8. 2026-09-16 15:40 UTCEG score recompute
  9. 2026-09-16 15:40 UTCGHSA enrichment
  10. 2026-09-16 14:10 UTCCISA KEV update
  11. 2026-09-16 14:06 UTCEPSS rescore
  12. 2026-09-16 14:06 UTCEPSS rescore
  13. 2026-09-16 11:56 UTCGHSA enrichment
  14. 2026-09-16 08:13 UTCEG score recompute
  15. 2026-09-16 08:12 UTCGHSA enrichment
  16. 2026-09-16 05:12 UTCEPSS rescore
  17. 2026-09-16 04:26 UTCGHSA enrichment
  18. 2026-09-16 00:42 UTCGHSA enrichment
  19. 2026-09-15 20:58 UTCGHSA enrichment
  20. 2026-09-15 17:14 UTCGHSA enrichment
  21. 2026-09-15 13:30 UTCGHSA enrichment
  22. 2026-09-15 09:46 UTCGHSA enrichment
  23. 2026-09-15 06:02 UTCEG score recompute
  24. 2026-09-15 06:02 UTCGHSA enrichment
  25. 2026-09-15 03:08 UTCEPSS rescore
  26. 2026-09-15 02:17 UTCGHSA enrichment
  27. 2026-09-14 22:33 UTCGHSA enrichment
  28. 2026-09-14 19:24 UTCCISA KEV update
  29. 2026-09-14 18:49 UTCGHSA enrichment
  30. 2026-09-14 15:05 UTCGHSA enrichment
  31. 2026-09-14 11:21 UTCGHSA enrichment
  32. 2026-09-14 07:37 UTCGHSA enrichment
  33. 2026-09-14 03:54 UTCGHSA enrichment
  34. 2026-09-14 00:10 UTCGHSA enrichment
  35. 2026-09-13 20:26 UTCGHSA enrichment
  36. 2026-09-13 16:42 UTCGHSA enrichment
  37. 2026-09-13 12:58 UTCGHSA enrichment
  38. 2026-09-13 09:14 UTCGHSA enrichment
  39. 2026-09-13 05:31 UTCGHSA enrichment
  40. 2026-09-13 01:47 UTCGHSA enrichment
  41. 2026-09-12 22:04 UTCGHSA enrichment
  42. 2026-09-12 18:20 UTCEG score recompute
  43. 2026-09-12 18:20 UTCGHSA enrichment
  44. 2026-09-12 14:59 UTCEPSS rescore
  45. 2026-09-12 14:36 UTCGHSA enrichment
  46. 2026-09-12 10:51 UTCGHSA enrichment
  47. 2026-09-12 07:07 UTCGHSA enrichment
  48. 2026-09-12 03:23 UTCGHSA enrichment
  49. 2026-09-11 23:39 UTCGHSA enrichment
  50. 2026-09-11 19:55 UTCGHSA enrichment
  51. 2026-09-11 18:49 UTCCISA KEV update
  52. 2026-09-11 16:08 UTCEG score recompute
  53. 2026-09-11 16:08 UTCGHSA enrichment
  54. 2026-09-11 14:51 UTCEPSS rescore
  55. 2026-09-11 12:24 UTCEG score recompute
  56. 2026-09-11 12:24 UTCGHSA enrichment
  57. 2026-09-11 09:35 UTCEPSS rescore
  58. 2026-09-11 08:40 UTCGHSA enrichment
  59. 2026-09-11 04:56 UTCGHSA enrichment
  60. 2026-09-11 01:12 UTCGHSA enrichment
  61. 2026-09-10 21:28 UTCGHSA enrichment
  62. 2026-09-10 19:28 UTCCISA KEV update
  63. 2026-09-10 17:44 UTCGHSA enrichment
  64. 2026-09-10 14:00 UTCGHSA enrichment
  65. 2026-09-10 10:16 UTCEG score recompute
  66. 2026-09-10 10:16 UTCGHSA enrichment
  67. 2026-09-10 09:33 UTCEPSS rescore
  68. 2026-09-10 06:32 UTCGHSA enrichment
  69. 2026-09-10 02:48 UTCGHSA enrichment
  70. 2026-09-09 23:03 UTCGHSA enrichment
  71. 2026-09-09 19:19 UTCGHSA enrichment
  72. 2026-09-09 19:08 UTCCISA KEV update
  73. 2026-09-09 15:35 UTCGHSA enrichment
  74. 2026-09-09 11:51 UTCGHSA enrichment
  75. 2026-09-09 08:07 UTCGHSA enrichment

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Frequently asked(6)

What is CVE-2024-57728?
CVE-2024-57728 is a critical vulnerability published on January 15, 2025. SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
When was CVE-2024-57728 disclosed?
CVE-2024-57728 was first published in the National Vulnerability Database on January 15, 2025, with the most recent update on August 4, 2026. EchelonGraph re-ingests CVE updates from NVD on a 2-hour cycle, so this page reflects the latest published state.
Is CVE-2024-57728 actively exploited?
Yes. CISA added CVE-2024-57728 to the Known Exploited Vulnerabilities catalog on April 24, 2026, affecting SimpleHelp SimpleHelp. KEV listing indicates confirmed exploitation in the wild; this CVE warrants immediate patching attention.
What is the CVSS score of CVE-2024-57728?
CVE-2024-57728 has a CVSS v3 base score of 7.2 (NVD). EchelonGraph synthesises NVD + CISA KEV + FIRST EPSS + GHSA into a combined EG score of 9.0.
Which products are affected by CVE-2024-57728?
CVE-2024-57728 affects SimpleHelp SimpleHelp. The full affected-products list, including version ranges and fixed versions, is shown in the Affected Packages section of this page.
How do I remediate CVE-2024-57728?
Patch to the fixed version published by the affected vendor. Where vendor advisories exist for CVE-2024-57728, EchelonGraph cross-links them in the Vendor Advisories panel below — those typically contain the canonical remediation steps, fixed version numbers, and any vendor-specific mitigations.

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