CVE-2024-57726

CRITICALNVD 9.99.9—Trending — 4 sources updated this weekExploited in the wild

9.9

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

CVSS v3: 9.9
EG Score: 9.9(high)
EPSS: 97.3%
KEV: ⚠ Exploited

Published

January 15, 2025

Last Modified

April 24, 2026

Advisory Details (5)

Auto-updated May 16, 2026

⚠️ Active exploitation confirmed. Patch available. Sources: cisa.

generic

Ransomware Spotlight: DragonForce | Trend Micro (US)

https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce

generic

Storm-1175 focuses gaze on vulnerable web-facing assets in high-tempo Medusa ransomware operations | Microsoft Security Blog

https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/

cisa Patch Available🔴 Active Exploitation

Known Exploited Vulnerabilities Catalog | CISA

Known Exploited Vulnerabilities Catalog | CISA. Listed in CISA Known Exploited Vulnerabilities catalog.

https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726

generic🔴 Active Exploitation

Critical Vulnerabilities in SimpleHelp Remote Support Software | Horizon3.ai

https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/

generic

Security Vulnerabilities in SimpleHelp 5.5.7 and earlier

https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier

Weakness Classification(1)

MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.

CWE-862Missing Authorization

Data Freshness Timeline

(refreshed 20× in last 7d / 20× in last 30d)

Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.

2026-06-09 09:50 UTCEG score recompute
2026-06-09 09:50 UTCGHSA enrichment
2026-06-09 05:38 UTCEG score recompute
2026-06-09 05:37 UTCGHSA enrichment
2026-06-09 01:25 UTCEG score recompute
2026-06-09 01:24 UTCGHSA enrichment
2026-06-08 21:12 UTCEG score recompute
2026-06-08 21:12 UTCGHSA enrichment
2026-06-08 19:16 UTCCISA KEV update
2026-06-08 17:26 UTCCISA KEV update
2026-06-08 16:59 UTCEG score recompute
2026-06-08 16:59 UTCGHSA enrichment
2026-06-08 14:16 UTCEPSS rescore
2026-06-08 14:16 UTCEPSS rescore
2026-06-08 12:44 UTCEG score recompute
2026-06-08 12:44 UTCGHSA enrichment
2026-06-08 08:32 UTCEG score recompute
2026-06-08 08:32 UTCGHSA enrichment
2026-06-08 04:20 UTCEG score recompute
2026-06-08 04:20 UTCGHSA enrichment

Frequently asked(6)

What is CVE-2024-57726?

CVE-2024-57726 is a critical vulnerability published on January 15, 2025. SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

When was CVE-2024-57726 disclosed?

CVE-2024-57726 was first published in the National Vulnerability Database on January 15, 2025, with the most recent update on April 24, 2026. EchelonGraph re-ingests CVE updates from NVD on a 2-hour cycle, so this page reflects the latest published state.

Is CVE-2024-57726 actively exploited?

Yes. CISA added CVE-2024-57726 to the Known Exploited Vulnerabilities catalog on April 24, 2026, affecting SimpleHelp SimpleHelp. KEV listing indicates confirmed exploitation in the wild; this CVE warrants immediate patching attention.

What is the CVSS score of CVE-2024-57726?

CVE-2024-57726 has a CVSS v3 base score of 9.9 (NVD).

Which products are affected by CVE-2024-57726?

CVE-2024-57726 affects SimpleHelp SimpleHelp. The full affected-products list, including version ranges and fixed versions, is shown in the Affected Packages section of this page.

How do I remediate CVE-2024-57726?

Patch to the fixed version published by the affected vendor. Where vendor advisories exist for CVE-2024-57726, EchelonGraph cross-links them in the Vendor Advisories panel below — those typically contain the canonical remediation steps, fixed version numbers, and any vendor-specific mitigations.

Dependency Blast Radius

See which npm, PyPI, Go, and Maven packages are affected by CVE-2024-57726

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Is Your Infrastructure Affected by CVE-2024-57726?

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CVE-2024-57726

📅 Published

🔄 Last Modified

📋 Advisory Details (5)

Ransomware Spotlight: DragonForce | Trend Micro (US)

Storm-1175 focuses gaze on vulnerable web-facing assets in high-tempo Medusa ransomware operations | Microsoft Security Blog

Known Exploited Vulnerabilities Catalog | CISA

Critical Vulnerabilities in SimpleHelp Remote Support Software | Horizon3.ai

Security Vulnerabilities in SimpleHelp 5.5.7 and earlier

Weakness Classification(1)

Data Freshness Timeline

❓ Frequently asked(6)

Dependency Blast Radius

Is Your Infrastructure Affected by CVE-2024-57726?

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Advisory Details (5)

Frequently asked(6)

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