Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.
CVE-2019-8394
Score elevated to 9.0 because this CVE is listed on the CISA Known Exploited Vulnerabilities catalog (added 2021-11-03), indicating real-world exploitation has been confirmed by US federal agencies. NVD baseline CVSS 6.5 retained for reference. Confidence: HIGH.
- Actively exploited in the wild (CISA-KEV)
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v3
- 6.5
- EG Score
- 9.0(high)
- EG Risk
- 81(Attend)EG Risk 81/100SSVC: Attend
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity90% × 45%Exploitation100% × 40%Automatability0% × 15%Action: Remediate soon — notable exploitation risk. - EPSS PROB
- 63%
- EPSS %ILE
- 99%
- KEV
- ⚠ Exploited
Published
February 17, 2019
Last Modified
November 7, 2025
Advisory Details (4)
Auto-updated Jun 12, 2026Known Exploited Vulnerabilities Catalog | CISA
Known Exploited Vulnerabilities Catalog | CISA. Listed in CISA Known Exploited Vulnerabilities catalog.
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2019-8394ServiceDesk Plus On-Premises release notes: ReadMe & updates
https://www.manageengine.com/products/service-desk/readme.htmlZoho ManageEngine ServiceDesk Plus (SDP) < 10.0 build 10012 - Arbitrary File Upload - JSP webapps Exploit
https://www.exploit-db.com/exploits/46413/Weakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 54× in last 7d / 232× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
Showing the most recent 100 of 831 total refreshes for this CVE.
- 2026-09-19 22:47 UTCGHSA enrichment
- 2026-09-19 18:44 UTCGHSA enrichment
- 2026-09-19 14:41 UTCGHSA enrichment
- 2026-09-19 10:37 UTCGHSA enrichment
- 2026-09-19 06:31 UTCGHSA enrichment
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- 2026-09-18 22:23 UTCEG score recompute
- 2026-09-18 22:23 UTCGHSA enrichment
- 2026-09-18 19:23 UTCEPSS rescore
- 2026-09-18 19:20 UTCCISA KEV update
- 2026-09-18 18:20 UTCGHSA enrichment
- 2026-09-18 14:17 UTCGHSA enrichment
- 2026-09-18 14:15 UTCCISA KEV update
- 2026-09-18 10:14 UTCGHSA enrichment
- 2026-09-18 06:11 UTCGHSA enrichment
- 2026-09-18 02:08 UTCGHSA enrichment
- 2026-09-17 22:05 UTCEG score recompute
- 2026-09-17 22:05 UTCGHSA enrichment
- 2026-09-17 19:22 UTCEPSS rescore
- 2026-09-17 18:01 UTCGHSA enrichment
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- 2026-09-16 17:40 UTCEG score recompute
- 2026-09-16 17:40 UTCGHSA enrichment
- 2026-09-16 14:10 UTCCISA KEV update
- 2026-09-16 14:04 UTCEPSS rescore
- 2026-09-16 13:32 UTCGHSA enrichment
- 2026-09-16 09:20 UTCGHSA enrichment
- 2026-09-16 05:18 UTCEG score recompute
- 2026-09-16 05:18 UTCGHSA enrichment
- 2026-09-16 01:15 UTCGHSA enrichment
- 2026-09-15 21:12 UTCGHSA enrichment
- 2026-09-15 17:08 UTCGHSA enrichment
- 2026-09-15 13:05 UTCGHSA enrichment
- 2026-09-15 09:02 UTCGHSA enrichment
- 2026-09-15 04:59 UTCEG score recompute
- 2026-09-15 04:58 UTCGHSA enrichment
- 2026-09-15 03:06 UTCEPSS rescore
- 2026-09-15 00:53 UTCGHSA enrichment
- 2026-09-14 20:50 UTCGHSA enrichment
- 2026-09-14 19:24 UTCCISA KEV update
- 2026-09-14 16:47 UTCGHSA enrichment
- 2026-09-14 12:44 UTCGHSA enrichment
- 2026-09-14 08:41 UTCGHSA enrichment
- 2026-09-14 04:38 UTCGHSA enrichment
- 2026-09-14 00:35 UTCGHSA enrichment
- 2026-09-13 20:32 UTCGHSA enrichment
- 2026-09-13 16:29 UTCGHSA enrichment
- 2026-09-13 12:26 UTCGHSA enrichment
- 2026-09-13 08:22 UTCGHSA enrichment
- 2026-09-13 04:19 UTCGHSA enrichment
- 2026-09-13 00:17 UTCGHSA enrichment
- 2026-09-12 20:14 UTCGHSA enrichment
- 2026-09-12 16:11 UTCEG score recompute
- 2026-09-12 16:11 UTCGHSA enrichment
- 2026-09-12 14:56 UTCEPSS rescore
- 2026-09-12 12:08 UTCGHSA enrichment
- 2026-09-12 08:05 UTCGHSA enrichment
- 2026-09-12 04:02 UTCGHSA enrichment
- 2026-09-11 23:59 UTCGHSA enrichment
- 2026-09-11 19:55 UTCGHSA enrichment
- 2026-09-11 18:49 UTCCISA KEV update
- 2026-09-11 15:48 UTCEG score recompute
- 2026-09-11 15:48 UTCGHSA enrichment
- 2026-09-11 14:48 UTCEPSS rescore
- 2026-09-11 11:45 UTCEG score recompute
- 2026-09-11 11:45 UTCGHSA enrichment
- 2026-09-11 09:32 UTCEPSS rescore
- 2026-09-11 07:42 UTCGHSA enrichment
- 2026-09-11 03:39 UTCGHSA enrichment
- 2026-09-10 23:36 UTCGHSA enrichment
- 2026-09-10 19:33 UTCGHSA enrichment
- 2026-09-10 19:28 UTCCISA KEV update
- 2026-09-10 15:30 UTCGHSA enrichment
- 2026-09-10 11:27 UTCEG score recompute
- 2026-09-10 11:27 UTCGHSA enrichment
- 2026-09-10 07:23 UTCGHSA enrichment
- 2026-09-10 03:20 UTCGHSA enrichment
- 2026-09-09 23:17 UTCGHSA enrichment
- 2026-09-09 19:13 UTCGHSA enrichment
- 2026-09-09 19:08 UTCCISA KEV update
- 2026-09-09 15:10 UTCGHSA enrichment
- 2026-09-09 11:07 UTCGHSA enrichment
- 2026-09-09 07:03 UTCGHSA enrichment
- 2026-09-09 03:00 UTCGHSA enrichment
- 2026-09-08 22:57 UTCGHSA enrichment
- 2026-09-08 18:54 UTCCISA KEV update
- 2026-09-08 18:52 UTCGHSA enrichment
- 2026-09-08 14:49 UTCGHSA enrichment
- 2026-09-08 10:43 UTCGHSA enrichment
- 2026-09-08 06:37 UTCGHSA enrichment
- 2026-09-08 02:30 UTCGHSA enrichment
- 2026-09-07 22:27 UTCGHSA enrichment
- 2026-09-07 18:24 UTCEG score recompute
- 2026-09-07 18:24 UTCGHSA enrichment
- 2026-09-07 15:57 UTCEPSS rescore
- 2026-09-07 14:20 UTCGHSA enrichment
Publicly available exploits
(2 references)Working exploit code is in the public domain (1 Metasploit module) (1 Exploit-DB entry). Defenders should treat patch urgency accordingly — public PoCs typically lead to mass-exploitation within 24-72 hours.
- Exploit-DBEDB-46413First seen Feb 18, 2019
Zoho ManageEngine ServiceDesk Plus (SDP) < 10.0 build 10012 - Arbitrary File Upload
Open source ↗ - Metasploitexploit/multi/http/manageengine_sd_uploader✓ verifiedFirst seen Aug 20, 2015
ManageEngine ServiceDesk Plus Arbitrary File Upload
Open source ↗
Frequently asked(6)
What is CVE-2019-8394?
When was CVE-2019-8394 disclosed?
Is CVE-2019-8394 actively exploited?
What is the CVSS score of CVE-2019-8394?
Which products are affected by CVE-2019-8394?
How do I remediate CVE-2019-8394?
Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2019-8394
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