An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.
CVE-2019-14748
Score 5.4 from GitHub Security Advisory published 2022-05-24. NVD baseline CVSS 5.4; sources differ by 0.0.
- Lower severity and no public exploit yet
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v3
- 5.4
- EG Score
- 5.4(medium)
- EG Risk
- 55(Track)EG Risk 55/100SSVC: Track
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity54% × 45%Exploitation65% × 40%Automatability30% × 15%Action: Routine — remediate on your standard cadence. - EPSS PROB
- 3%
- EPSS %ILE
- 85%
- KEV
- Not listed
Published
August 7, 2019
Last Modified
July 10, 2026
Advisory Details (4)
Auto-updated Jul 10, 2026osTicket 1.12 - Persistent Cross-Site Scripting via File Upload - PHP webapps Exploit
https://www.exploit-db.com/exploits/47224v1.12.1
Patch available: osTicket/osTicket v1.12.1
https://github.com/osTicket/osTicket/releases/tag/v1.12.1v1.10.7
Patch available: osTicket/osTicket v1.10.7
https://github.com/osTicket/osTicket/releases/tag/v1.10.7commit 33ed106b1602 (osTicket/osTicket)
Patch available: osTicket/osTicket v1.15.4 (contains commit 33ed106b1602)
https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1baVendor Advisories for CVE-2019-14748(1)
These vendors published their own advisory mentioning this CVE — often with vendor-specific remediation steps + affected product lists not in NVD.
Weakness Classification(2)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 5× in last 7d / 24× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
Showing the most recent 100 of 145 total refreshes for this CVE.
- 2026-09-18 19:22 UTCEPSS rescore
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- 2026-08-21 17:14 UTCOSV refresh
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- 2026-08-19 17:00 UTCEPSS rescore
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- 2026-07-23 01:40 UTCEG score recompute
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- 2026-07-03 05:35 UTCOSV refresh
- 2026-07-02 16:56 UTCEPSS rescore
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Publicly available exploits
(1 reference)Working exploit code is in the public domain (1 Exploit-DB entry). Defenders should treat patch urgency accordingly — public PoCs typically lead to mass-exploitation within 24-72 hours.
- Exploit-DBEDB-47224✓ verifiedFirst seen Aug 12, 2019
osTicket 1.12 - Persistent Cross-Site Scripting via File Upload
Open source ↗
Related CVEs(same CWE)
Same CWE
10 shownCWE-79 · CWE-434
Frequently asked(5)
What is CVE-2019-14748?
When was CVE-2019-14748 disclosed?
Is CVE-2019-14748 actively exploited?
What is the CVSS score of CVE-2019-14748?
How do I remediate CVE-2019-14748?
Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2019-14748
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